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Download Complaint Management System – PHP MySQL Free Project for BE BTech BCA MCA Diploma and MSc Students
The aim of the complaint management system is to provide an automated system to launch complaints. In the existing system, the complaint has to be written on the page and has to be submitted to the higher authority. Here the user can launch the new complaint. He can see the status of the complaint by logging into the system. He can delete the complaint. Also, he can update the complaint. Once the complaint is resolved the status is updated and mail will be sent to the user. The user can track the status of the complaint by visiting the website.
Project Name: Complaint Management System – PHP MySQL Free Project
Technology Implemented: Apache Web Server
Language Used: PHP 5.62 for backend processing (Developed in Core PHP)
Database: MySQL for database
Web Browser: Mozilla Firefox, Google Chrome, Internet Explorer, OPERA
Software: XAMPP Server
Complaint Management System has two modules –
- Administrator Module
- Users Module
Features of the Administrator Module
Admin can create a different category and admin an manage the category, Admin can create Subcategory and also, admin can manage the Subcategory.
Can update remark on complaints from users, Admin can create state and also manage the state, Manage users – can manage users from managing users form.
Admin can check user logs from logs dashboard and Admin change password – can change the password using change password form
Features of Users Module
User Registration – User can register using the user registration form
User Forgot Password – User can reset the password using the forgot password form
After login user can lodge the new complaint and modify the complaint
Complaint History – User can check the complaint history
Profile Management – User can check and update the profile
Change Password – user can change the password using the password forgot page
Download and install Apache Web (XAMP for windows LAMP for Linux) server on the local system.
Download and Unzip the file on your local system.
Put this file inside the root directory
Open PHPMyAdmin in the web browser
Create Database cms
Import database cms.sql (available inside the zip package)
Open Your browser put inside browser “http://localhost/cms”
Login Details for admin: admin/Test@123
Login Details for user: create a user using a user registration page
Follow the below links for Project Source Code, Report, and Video demonstration
For project demonstration subscribe to our YouTube Channel – Subscribe. For Source code and report (Paid Service), you can send your details to email@example.com